Independent Study Program (ISP)

Problems & Troubleshooting

Question: Why do I get redirected back to the course list after I submit my exam instead of receiving a confirmation page?

Answer:

We have made enhancements to our website in which has impacted the exam submission process.

Most issues with submitting exams can be corrected by clearing the internet browsers temporary internet files and cookies.

Sometimes an internet browser will save files to help load the pages quicker at a later date. This can prevent the browser from seeing the most current information and settings.

Please see our quick help guide on Clearing Your Internet Cookies and Temporary Files.

For quick help guide for MAC users, please click here.

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